The Unit Recovery Privacy Policy
Welcome to The Unit Recovery. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services or interact with us in any other way.
1. Information We Collect
We may collect the following types of personal information from you:
- Personal Identification Information: Name, address, phone number, email address, date of birth, and emergency contact details.
- Health Information: Medical history, allergies, current medications, and any other relevant health information provided by you or requested by us for treatment purposes.
- Payment Information: Credit/debit card details or other payment information provided when booking services.
- Usage Information: Information about your interactions with our website, including IP address, browser type, device type, pages visited, and time spent on our site.
- Communication Preferences: Your preferences for receiving communications from us, such as newsletters, promotions, and service reminders.
- How We Use Your Information
We use your personal information for the following purposes:
-To Communicate with You: To send appointment confirmations, reminders, follow-ups, and relevant information about our services and promotions.
- To Improve Our Services: To analyse usage patterns and feedback to enhance the quality of our services and customer experience.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and industry standards, including health and safety requirements.
- How We Protect Your Information
We implement a variety of security measures to safeguard your personal information:
- Data Encryption: We use industry-standard encryption protocols to protect sensitive information transmitted online.
- Access Controls: We restrict access to your personal information to authorised personnel who need it to perform their job duties.
- Secure Payment Processing: All payment transactions are processed through secure gateways and are not stored on our servers.
- Your Rights
You have the following rights concerning your personal information:
- Access and Correction: You may request access to the personal information we hold about you and request corrections if there are any inaccuracies.
- Data Deletion: You may request that we delete your personal information, subject to certain legal or contractual obligations.
- Opt-Out: You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
- Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the revised policy on our website with a new effective date. Your continued use of our services after such changes indicates your acceptance of the updated Privacy Policy.
This Privacy Policy is designed to protect your personal information and ensure that you can enjoy our services with peace of mind.